Contact Us

If you have any questions or concerns regarding our products we are available to assist you Monday through Friday from 8:30 AM to 5:00 PM Eastern Standard time.

To ensure the fastest service possible, please be sure to contact the correct department. Using the wrong form may result in processing delays or loss of your request. If you are unsure of which department to contact, please call us toll free at 1-888-707-1880 during business hours. Please have your model number and/or required part number(s) ready when calling our toll free number. You will find your model number on the warning label of your equipment or in your manual, and part numbers are detailed in your user manual. If you require a user manual you can view or download a PDF version.

Customer Assistance (for general questions about your Trainor Sports trampoline)
Email customer assistance
Call Toll Free: 1-888-707-1880
Fax: 1-905-353-8968

Parts and Service (to order replacement Trainor Sports trampoline parts)
Email parts and service
Call Toll Free: 1-888-707-1880
Fax: 1-905-353-8968

Sales, Online Orders, and Dealer Inquiries (for questions about purchasing Trainor Sports trampolines)
Email sales
Call Toll Free: 1-888-707-1880, ext. 247
Fax: 1-905-353-8968

Online Warranty Registration
To register your Trainor Sports warranty with Dyaco Canada Inc., please fill out and submit the form here