Customer Assistance (for general questions about your Trainor Sports trampoline)
Email customer service
Call Toll Free: 1-888-707-1880
Fax: 1-905-353-8968
Parts and Service (to order replacement Trainor Sports trampoline parts)
Email parts and service
Call Toll Free: 1-888-707-1880
Fax: 1-905-353-8968
If you would like to speak with a representative please contact us Monday through Friday (with the exception of holidays) from 8:30 AM to 5:00 PM Eastern Standard time.
To ensure the fastest service possible, please have your model number and/or required part number(s) ready when calling our toll free number. You will find your model number on the warning label of your equipment or in your user manual, and part numbers are detailed in your user manual. If you require a user manual you can view or download a PDF version here.